Terms and Conditions
Terms and Conditions Overview
Welcome to Mytfc.co.za. By accessing and using our website and services, you agree to comply with the following Terms and Conditions. If you do not agree, please do not use our website.
Use of Website
- All content is for general information only and may change without notice.
- Unauthorized use of this website may result in a claim for damages and/or be a criminal offense.
Product Information
- We strive to display product details accurately; however, errors may occur.
- Prices and availability are subject to change without notice.
Orders and Payment
- All orders are subject to acceptance and availability.
- Payment must be made in full via PayFast at the time of ordering.
Limitation of Liability
- We are not liable for any indirect or consequential losses arising from the use of our products or website.
Governing Law
- These Terms shall be governed by the laws of South Africa.
Disclaimer
General Information and Warranty Disclaimer
The information contained on this website is for general informational purposes only. While we
strive to keep information up to date and accurate, we make no warranties of any kind about the
completeness, reliability, or suitability of the content.
Products may carry manufacturer warranties which require the product to be returned directly to
the manufacturer or their authorized service centers. We do not provide direct warranties unless
explicitly stated.
Any reliance you place on such information is strictly at your own risk
Warranty Policy
We do not offer direct warranties on products unless specified. Most products are covered by the original manufacturer’s warranty.
If a warranty claim is necessary:
- The product must be returned to the manufacturer or their authorized representative.
- You are responsible for the shipping costs related to warranty claims.
- Proof of purchase will be required.
For assistance with warranty claims, please contact us, and we will help guide you to the correct process.
Shipping Policy
We currently ship orders within South Africa only.
Shipping Coverage
- We currently ship orders within South Africa only.
Courier Partners
- We use reliable courier services including:
- The Courier Guy
- RAM
- Internet Express
- SkyNet
- Fastway
- WumDrop
- Bob Box
- Pargo
Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
Delivery Time
- Standard Delivery: 2–5 business days
- Express Delivery: 1–2 business days (where available)
Shipping Rates
For orders under R500:
- Standard Shipping: Calculated live at checkout (customer’s cost)
- Express Shipping: Calculated live at checkout (customer’s cost)
For orders over R500:
- Standard Shipping: Free (paid by us)
- Express Shipping: Live rate + R50 surcharge (customer’s cost)
Tracking
- You will receive tracking information by email once your order is shipped.
Lost or Damaged Parcels
- If your parcel is lost or arrives damaged, please contact us within 3 days of delivery so we can assist you with a claim through the courier.
Cookie Policy
This website uses cookies to improve your browsing experience and provide essential features. By using our site, you agree to our use of cookies.
What are Cookies?
- Cookies are small files placed on your device to help the site function and collect anonymous
usage data.
How We Use Cookies
- To remember your preferences and shopping cart contents.
- For analytics and performance tracking.
Managing Cookies
- You can disable cookies in your browser settings. However, some features of the website may not function properly